We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For Annual Rental support or assistance:
William@remax-downtown.com

For Seasonal Rental support or assistance:
Martina@remax-downtown.com

For Maintenance support or assistance:
William or Martina above.

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. RE/MAX Downtown customers may also use our toll free telephone support center to contact a service representative during regular business hours: 1-800-663-0942


Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment are you sending?

Complaint Problem Suggestion Praise

What aspect of our business do you want to comment on?

Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
FAX
Please contact me as soon as possible regarding this matter.


Telephone:

Live Customer Care Center

1-800-663-0942
Monday to Friday   8:30am to 5:30pm (EST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

1-239-945-8501


Snail Mail:

Send your inquiries to:

RE/MAX Downtown
1326 Cape Coral Pkwy E.
Cape Coral, FL  33904